Senior National Trainer & Instructional Designer
Blaine is an accomplished training professional with a unique ability to explain, coach and inspire, no matter how complex the topic. He develops and conducts versatile training sessions that teach key industry skills.
Previously, Blaine developed and managed a multiformat program of webinars and live training acclaimed throughout the industry at CMG Mortgage Insurance Company. He holds a Certificate in Distance Education from Indiana University and is a member of the National Speakers Association. Blaine has earned the Certified Speaking Professional (CSP) designation, a recognition held by fewer than 15% of professional speakers worldwide.
Stephanie is a talented and experienced training expert who hits the mark when delivering mortgage training focused on customer business needs. She oversees course development, curriculum design, documentation standards and the facilitation of classroom training for Arch MI customers.
Before joining Arch MI, Stephanie was with Capital One Home Loans, where she was responsible for building and facilitating the operations curriculum. She has more than 20 years of experience in the mortgage industry, including positions in operations and underwriting.
National Trainer & Instructional Designer
Diana is a knowledgeable and experienced Arch MI Training team member, responsible for conducting the company’s live and recorded webinars. These include loan processing, personal and business tax returns, appraisals and mortgage fraud.
Diana has more than 25 years of experience in the mortgage industry, including roles in underwriting and operations. She was previously a trainer with CMG Mortgage Insurance Company and an underwriter with PMI Mortgage Insurance Co.
National Training Manager
Yolanda leads Arch MI’s Training team and determines the program’s curriculum and content. Committed to creating a training experience that exceeds customer expectations and sets the standard for the industry, she focuses on developing and delivering current, high-quality learning supported by easy technology that maximizes convenience and accessibility.
Prior to becoming National Training Manager, Yolanda held the position of Technology Product Manager at both Arch MI and PMI Mortgage Insurance Co., where she supervised the development and implementation of solutions for mortgage insurance originations and rate quotes. Yolanda has 25 years of experience in the mortgage industry, including mortgage quality and risk, reporting and analytics, origination and servicing.