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Arch MI’s Loss Mitigation specialists are ready to work closely with you to develop loss mitigation strategies through innovative programs designed to preserve homeownership, and to process workout requests in a timely manner. We also have resources available to assist you in reaching out to your borrowers to try to resolve defaults as satisfactorily as possible.

Loss Mitigation and Claims Contact Information

 Loss Mitigation requests for
short sales and deeds-in-lieu
 Foreclosure bidding instructions

 REO offer approvals
 Claims filing instructions
 Home Preservation Modifications

 800.909.4264
 855.661.5290
 7:30 am - 5:00 pm Pacific time
 claims.support@archmi.com


Refi-to-Mod

RTM Guidelines & Submission Process
HARP Guidelines & Submission Process
HARP/RTM/EZ Refi Comparison Summary
HARP/RTM Request Form

Filing Claims

Claims can be filed through one of several methods, including fax, EDI transmission, or via the Internet through our secure ArchMIConnect® channel. Real-time claim status reporting is available through ArchMIConnect.

To set up access to EDI or ArchMIConnect, please contact our Claims department.