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Special COVID-19 Direction for our Valued Customers:

Many of you have asked us for direction in reporting COVID-19 affected loans. For forbearance loans that are 45 days past due, we ask for you to report to ARCH with the default reason Energy Environmental Cost. If your company reports delinquencies through an ADR file, any COVID-19 affected loans should be reported as Non-Pay Code 12 [Energy/Environmental Costs]. If you report delinquencies via CONNECT please choose Energy/Environmental Cost in the drop down under Non-payment Reason.

If for any reason, you are unable to report these non-pay reasons above, please send a spreadsheet of all loans affected by COVID-19 to defaultreporting@archmi.com. This will enable us to accurately track COVID-19 affected delinquencies in our system.

Please note: if your company also sends MILAR reporting to ARCH, please use Reason for Delinquency 12 [Energy/Environmental Cost] for all COVID-19 affected loans.


Arch MI Default Reporting is committed to making an appropriate disposition on each claim, while maintaining our goal of preserving homeownership.

Initial Notice of Default: NOD should be entered when a loan becomes two payments past due. Please file a notice of delinquency no later than the 25th day of the month in which the borrower’s second missed payment remains unpaid.

Subsequent Monthly Default Reporting: Continue to provide monthly updates for all loans that remain in default. Report the status of each loan in default between the 15th and the 25th of each month. These monthly updates should continue until a claim is submitted or loan is brought current. Please see the Arch MI Delinquency and Claims Manual for complete reporting requirements.

To complete NOD reporting please log in to CONNECT (Default Reporting). For instructions about how to report a NOD please visit Technology Solutions.

If you have a large number of loans to report you may prefer Automated Default Reporting (ADR). For ADR guidelines please see the ARCH MI ADR Guide. If you have reviewed the requirements and would like to proceed, please complete the Secure File Transfer Request Form.

If you need to report an NOD manually please fill out an Arch NOD Form and email it to us at DefaultReporting@archmi.com or you can fax it to us at: (800) 490-6757. Please feel free to email us any questions and we will be happy to respond as quickly as we can.

Default Reporting Contact Information

  800-909-4264
  8:00 am - 5:00 pm Pacific time
  defaultreporting@archmi.com