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Arch MI Policy Servicing offers the tools and resources to help you improve efficiencies and reduce costs:

  • CONNECT makes it easy to access current policy status, policy maintenance, portfolio reporting, online default reporting and claims filing.
  • A customer service representative is your point of contact for all activation, billing and policy maintenance questions and activities.
  • Arch MI offers a number of ways to update policies and report defaults electronically via EDI, XML, and spreadsheet.

Policy Servicing Contact Information

  • Billing and payment inquiries.
  • Loan sales and servicing transfers.
  • Loan closing dates (including HARP).
  • Electronic billing setup.
  • Cancellation requests.
  • Coverage reinstatements and commitment extensions.

  877.642.4642 (Option 2)
  8:00 am - 8:00 pm ET

Premium Remittance Addresses

Arch MI Dallas Lockbox Address:
Arch Mortgage Insurance Company
P.O. Box 630046
Dallas, TX 75263-0046

Arch MI Dallas overnight address:
Arch Mortgage Insurance Company
c/o Exela Technologies
2701 E. Grauwyler Road, Building 1
Irving, TX 75061

Servicing Reports

Until further notice, which shall be reasonably supplied, submission of the Servicing Report defined in the Arch Master Policy under Section 5.4 is voluntary.

If a servicer wishes to voluntarily submit the Servicing Report, Arch MI will accept either the comprehensive or minimum version of the MILAR template – or any other subset of MILAR the servicer chooses to report.

*Please note that Default Reporting is required. For more information regarding monthly delinquency reporting please visit the Arch Default Reporting page.